Public Inquiries

The Unit For Public Inquiries

The Hadassah Medical Organization strives for excellence with its dedicated and advanced medical treatment that reflects humanistic principles, while providing professional, dedicated, generous and efficient service.

The organization emphasizes the importance of giving appropriate service that takes into account the needs of its patients and all those on its premises, This requires a human and professional infrastructure that will nurture the connection with the client and the public.
In order to meet these broad-based needs, we have established Hadassah’s Unit for Public Inquiries.

If you would like to contact us to express your thanks, appreciation or a complaint regarding a service or treatment that you received at the Hadassah Medical Center, please contact the Public Inquiries office.

For other issues:

How to contact the Public Inquiries Supervisor at Hadassah Medical CenterVia the Hadassah website

You can contact the Public Inquiries Supervisor at Hadassah using our website. Click here

In writing

You can send a letter to: Public Inquiries Supervisor, Hadassah Hospital Ein Kerem, POB 12000, Jerusalem, 91120

Public reception hours
Sunday-Thursday, between 08:00 – 14:00. The Public Inquiries Office is located on Floor 0 in the old building of Hadassah Medical Center Ein Kerem, and is open between the hours of 08:00 – 16:00.

Contact by telephone
02-6777555. You can leave a voice message 24 hours a day.

Contact by fax
02-6778665. Please indicate the subject at the top of the letter.

Contact by email
If for some reason you do not want to use the contact form to get in touch with the Public Inquiries Supervisor, you can send an email to one of the following addresses:
[email protected]
[email protected]

Contact us:
Appointment center: 02-5842111
Information: 02-6777111
Email: [email protected]